At Isle Hub, your privacy is paramount. This privacy policy outlines how we collect, use, protect, and handle your personally identifiable information in accordance with our commitment to transparency and data security. We understand the importance of safeguarding your personal data and are dedicated to ensuring a secure and trustworthy online shopping experience for all our customers in Grenada.

What Personal Information Do We Collect?

When you visit Isle Hub, we may collect various types of information to provide you with the best possible service. This includes:

• Contact Information: Name, email address, phone number, and shipping/billing addresses when you register, place an order, or subscribe to our newsletter.
• Transaction Information: Details about products you purchase, payment information (though we do not store full credit card details), and order history.
• Technical Data: Information about your device, browser type, IP address, operating system, and how you interact with our website (e.g., pages visited, time spent). This is often collected via cookies and similar technologies.

How Do We Use Your Information?

The information we collect serves several purposes to enhance your Isle Hub experience:

• Order Fulfillment: To process your purchases, manage payments, and deliver your products efficiently.
• Customer Support: To respond to your inquiries, assist, and resolve any issues you may encounter.
• Website Improvement: To understand how our website is used, identify areas for improvement, and personalize your browsing experience.
• Marketing Communications: To send you updates, promotions, and special offers (you can opt out at any time).
• Security: To detect and prevent fraud, unauthorized access, and other malicious activities, ensuring the security of your account and transactions.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We do not store credit card details on our servers.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Your Rights

You have the right to access, correct, or delete your personal data. If you have an account with Isle Hub, you can review and update your information through your account settings. For any further requests regarding your data, please contact us directly.

Changes to Our Privacy Policy

We reserve the right to update or change our privacy policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information on our Contact Us page.